Shipping & Return
All orders are shipped on weekdays (monday-friday).
Shipping time takes about 1-2 weekdays and 1-7 weekdays for international shipping.
Items purchased as Christmas gifts can be exchanged for either new size, new item or gift card. We’ve extended our usual limit for returns just for the festive season. Any gift can be returned up until 15 January 2023.
You can return a product within 14 days from order. Any product you return must be in the same condition you received it in and in the original packaging. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. A receipt must be shown to return or exchange a product. If more than 14 days have passed since delivery, we will unfortunately not be able to offer an exchange or a refund. To be able to return and exchange, the product must be unused and in the same condition as you received it.
Returns and exchanges will not be able if the following issues arise:
• Original packaging is not available.
• The product has been used.
• If a label has been removed.
• If there is a make-up on the product.
• If the product contains deodorant, animal hair or perfume.
• If the product was on sale.
Customer and personal Information:
When ordering, the purchaser writes down informations such as: name, email and address. When ordering the purchaser accepts that these informations goes into our customer database. Define The Line Sport guarantee those informations are confidential. Define The Line Sport will never, under any circumstances, provide customers personal informations to a third party, unless it’s an obligation towards the law.
You can pay with Credit card, Debit card and Netgíró.
Please note that Define The Line Sport online prices may change without notice. 24% VAT is included in the price of the product and invoices are issued with VAT.
Do you have any question?
Email us if you need more information: firstname.lastname@example.org
ID number: 420318-1110
VAT number: 130986
Phone number: 866-4112